Happy-Homeless-Man.jpg
 

helping our
neighbors
in need

in & around
downtown
cincinnati
and otr
 

 

About GeneroCity 513

GeneroCity 513 is an initiative aimed at helping individuals who are experiencing homelessness, including those who have been driven to panhandling and are facing other unfortunate circumstances like addiction and mental illness. GeneroCity 513 has been designed to connect our neighbors in need to social service agencies and provide strategic case management to the most vulnerable individuals in downtown Cincinnati.

GeneroCity 513 is a partnership between the Cincinnati Center City Development Corp. (3CDC), Downtown Cincinnati Inc. (DCI), the City of Cincinnati, Greater Cincinnati Behavioral Health Services (GCBHS), and Strategies to End Homelessness. The program is funded by the Hamilton County Mental Health and Recovery Services Board, the City of Cincinnati, Downtown Cincinnati Improvement District (DCID), Over-the-Rhine South Special Improvement District, and private donors.

The initiative's name is a nod to the generous spirit of those that call Cincinnati (or 'the 513') home. GeneroCity 513 has the power to create change at an exponential level - individual donations will support the outreach work that will lead to changing lives, all of which will create a ripple effect that will have a lasting impact on our city.

Outreach

IN PARTNERSHIP WITH GCBHS

In partnership with Greater Cincinnati Behavioral Health Services (GCBHS), the GeneroCity 513 program employs four full-time Outreach Workers and an additional seasonal Outreach Worker who provide assistance to individuals on the street, regardless of their location, mental state, sobriety or housing situation. The GeneroCity 513 Outreach Workers coordinate outreach efforts with GCBHS' PATH (Projects for Assistance in Transition from Homelessness) Team and other outreach teams throughout Hamilton County.

The GeneroCity 513 Outreach Team helps connect our neighbors in need with other social service agencies that can help improve their quality of life, focusing on housing, along with other areas such as substance abuse and addiction services, mental health services, permanent employment, and more.

In addition to the Street Outreach team, GeneroCity 513 employs two full-time Case Managers focused on the highest need clients, who have often been unhoused for years and struggle to maintain housing and access much-needed services.

OUTREACH TEAM HOURS:

The GeneroCity 513 Outreach Team operates seven days a week in downtown Cincinnati and Over-the-Rhine. Their hours are as follows but are subject to change seasonally.

MONDAY - FRIDAY
7a-7p

SATURDAY & SUNDAY
9a-5p

CONTACT:

For additional information on outreach services, please call the Outreach Hotline:

(513) 498-6192

GeneroCity 513 Outreach Team

 

STREET OUTREACH

EXECUTIVE IMPACT DASHBOARD

Street Outreach · Executive Impact Dashboard
Annual executive impact view

Turning street outreach into measurable paths to housing.

A complete view of reach, engagement, service connection, and housing progress across the reporting year.

—
unsheltered clients at latest reported point
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encounters during the selected reporting period
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permanent and temporary housing connections during the period
Unsheltered population trend
Monthly point-in-time counts across available years
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Annual performance scorecard

Cumulative results with equivalent prior-year context.

Where engagement happens

Contacts by operating zone

Program exits

How clients exited the GeneroCity 513 outreach program
Program exits describe how a client left the outreach program. Positive, negative, and neutral exits do not all represent a housing placement.

The path to housing

Follow the progression from referrals to completed service connections and permanent or temporary housing connections.

Connections across the year

See how completed connections changed each month and which service categories contributed to the total.

Monthly connections breakdown

Completed connections by service type
select a segment for detail

Definitions

Plain-language terms used throughout.

Unsheltered (certified)
People experiencing homelessness who are enrolled and certified in the outreach program.
Services Only (non-certified)
People who are housed but still need support (still panhandling or connecting to benefits).
Chronic
Unhoused over a year with a documented disability, per the HUD definition.
Housing assessment (VISPDAT)
A standardized screening that measures vulnerability and prioritizes people for housing.
Referral
A recommendation or handoff initiated to another service or program. A referral records that assistance was offered or requested, but it does not confirm the client received the service.
Connection
A completed linkage to a service, meaning the client successfully engaged with or received the referred support, such as housing, shelter, healthcare, employment, food, or income assistance.
Average encounters per unsheltered client
Total recorded encounters divided by the unsheltered client count for the reported month. Annual view uses the same calculation across all reported months and is not an unduplicated annual client count.
Positive exit
Leaving the program for a positive destination or circumstance. A positive program exit does not always mean the client entered housing.
Compiled by the GeneroCity 513 Team and updated monthly by the 10th. Figures reflect enrolled outreach clients.
GeneroCity 513 · Executive Outreach Impact

Resources

Cincinnati is fortunate to have a large cross-section of outstanding social service providers that can help those in need with everything from shelter to meals to mental health and substance abuse services. The list below includes contact information for a number of these agencies and is meant to serve as a resource for those looking to connect our neighbors in need with the help they deserve.

If you know of someone in need of immediate assistance please contact us:

Downtown Cincinnati Social Service Outreach Coordinators | 513.498.6192

Mon–Fri, 7AM – 9PM

Sat-Sun, 9AM – 7PM

For an extensive list of resources, please view the attached document provided by Cincinnati Public Library. The list is updated monthly.

Contact Us

Still have questions? Fill out the form below and we will be in touch as soon as possible.

MONTHLY UPDATES

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GeneroCity 513 Monthly Newsletter

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PROGRAM PARTNERS